Dear Amy and Ivan,
I wanted to express my gratitude for all of your help and guidance when my 96-year-old father recently became unable to stand or move about his apartment.
After a few weeks of trying to care for dad, I realized that I would not be able to last much longer alone. Neither he nor I were getting enough sleep as each trip to the bathroom took several hours to complete.
Your firm was mentioned by the facility where dad was staying, and, after meeting with you, I decided to give you a try. You jumped right in and started that afternoon. You had excellent caregivers immediately in his apartment 24 hours a day. I soon realized that I had been extraordinarily lucky to connect with you. You gave me carefully thought-out advice and suggestions —both short and long term—the help I needed with dad, and concern for my personal health. Looking back I know you've helped me through a very difficult time and that it would have been far more difficult had you not been there. I feel like I have gained close friends in a difficult time.